1.
Strategic plans are only
made by top
managers.
2.
Decision making the process of
selecting one alternative from among a number of alternatives available
3.
Trial and error decisions is a
play-safe method before committing to anything. 4. The long term outcome must
be considered in making quick decisions
5. Expert
power is closely related to a climate of trust.
6. Reward
works for excellent performance through opportunities.
7. Coercive
power may lead to temporary compliance by subordinates
8. Fredrick Herzberg researched to determine the effect of
attitude on motivation
9. Job
enlargement refers to the basic changes in content and
responsibilities of jobs as to satisfy higher motivational needs.
10. Job
enrichment includes not only an increased variety of tasks, but also
provides an employee with more responsibility and authority
11. Productivity is low during the forming stage of team
development.
12. Monetary
rewards include increase in pay, profit sharing, bonuses, staff
discounts, company shares, etc.
13. Jeffrey inspires leaders to seek power through evidence-based
management
14. Bruner’s first stage is enactive.
15. Experimental
decisions involves certainty and assurance of the initial results
before a final decision is made
16. The plans that directly support the implementation of strategic
plans are called tactical plans.
17. Cognitive
biases the individual’s thinking patterns based on his/ her
observations and conclusions that may sometimes lead to false assumptions,
wrong judgments, and faulty reasoning.
18. Planning
process of setting goals and courses of action, developing rules and
procedures, and forecasting future outcomes.
19. Goal:
A specific result to be achieved; the end result of a plan.
20. There are three levels of plans.
21. In the processing phase, we determine alternatives
& evaluate for best option.
22. Group decisions are also known as consensus.
23. When a bank robber points a gun at a bank employee, his base of
power is coercive.
24. Manager chooses inappropriate goals to pursue, but make good use
of resources to achieve these goals high efficiency and high effectiveness.
25. Job
enlargement increases the variety of tasks a job includes
26. There are three types of organizational control.
1. Feed-forward 2. Concurrent 3. Feedback
27. Managers
need to measure progress, offer feedback and direct their teams to
succeed.
28. Regulatory process that directs the activities of an
organization to achieve anticipated goals and standards. Management control.
29. Input Standards measure work
efforts that go into a performance task.
30. Storming
characterized by competition and strained relationships among team
members. 31. Motivation is the drives within
a person that account for the degree, direction and persistence of the effort
spent at work
32. Budgeting
is more of a bargaining game to acquire additional funding and less
of a planning tool.
33. The group formed by an organization to accomplish narrow range
of purposes within a specified time are formal groups.
34. The manager's primary tool for determining whether instructions
have been understood and accepted is: feedback.
35. Of the following, which is a purpose not served by communication
in organizations’? Coordination of actions Sharing of information Satisfaction
of social needs d. All of the
above are purposes served by communication.
36. there are two ways of
Comparing Results with Objectives and Standards.
Historical
/ relative and Benchmarking
Jeffery inspires leaders to seek power through evidence-based management.
37. Informal
Groups Voluntarily or spontaneously formed by its members rather
than by the organization.
38. The main component of the communication model includeall of the
following except premack principle.
39. Financial
Budget includes cash budget, financial statement, projections other
than P&L account
40. Operational
Budget provides all the info necessary to prepare a budgeted P&L
account
41. Performance
Reports provide tools for monitoring and measuring success of the
budget
42. budgeting is an important part of planning
43. Forming is the first stage of
the team development
44. Storming is the second stage
of the team development
45. Norming is the third stage of
the team development
46. Performing is the fourth
stage of the team development 47. Transforming is
the last stage of the team development 48. Effectiveness can be viewed in three ways.
49. Dysfunctional
Conflict acts as a barrier to the performance of the group and frustrates the
objectives of the org.
50. budget formulation has four basic
steps.
51. Conflict Awareness Model 1 can be classified in four groups
52. False
conflict Occurs when people have common interests, but antagonistic
behavior.
53. Open
conflict Occurs when people who have different interests demonstrate
it with antagonistic behaviors.
54. Latent
conflict When people have different interests, but do not respond
with antagonistic behavior
55. No
conflict Occurs when people have common interests and compatible
behavior 56. Human Relations View Was
popular from 1940’s to 1970’s.
57. Interpersonal
conflict refers to a conflict between two individuals.
58. Efficiency refers to the
relationship of inputs and outputs
relevant to the use of resources.
59. Economy is defined as
“minimizing the cost of resources used for an activity having regard to the
appropriate quality”
60. Finance management have broad term that defines two related activities.
61. Daniel Katz (1965),
identified three sources of conflict.
62. a group with a common objective and one purpose is called a team.
63. Functional
Conflict supports the goals of a group its presence within the organization actually
improves performance.
64. A conflict is more than a mere disagreement - it is a
situation in which people perceive a threat (physical, emotional, power,
status, belief system, etc.) to their wellbeing.
65. Forcing
also known as competing.
66. Smoothing
also known as accommodating.
67. Budget
Monitoring is the continuous process by which we ensure the Action
plan is achieved, in terms of expenditure and income.
68. Win-Win
(Collaborating) Also known as problem confronting or problem
solving.
69. Value
conflict involves incompatibility in ideologies - the preferences,
principles and practices that people believe in.
70. Power
conflict when each party wishes to maintain or maximize the amount
of influence that it exerts in the relationship
71. Psychological
biases Decision makers do not always behave in an objective manner
in the way they gather, evaluate, and apply information in making their choices
72. Hierarchy and market focus on stability.
73. Pattern of shared values and beliefs that produce certain norms
of behavior is called organizational culture.
74. Successful organizations simultaneously take up two types of planned change
75. John Kotter (1996) has
outlined an eight-step model for effective change efforts.
76. John Kotter (1996) has outlined an eight-step
model for effective change efforts. 77.
Organizational Leadership represents the managerial
style of the organization’s senior executives
78. Organizational
Structure defines the levels of hierarchy, the degree of rules and
regulations and where decisions are made.
79. Factors that cause stress are called "Stressors"
80. Intergroup
conflict When a misunderstanding arises among different teams within
an org.
,81. “A situation that arises when one
party perceives that another party has negatively affected, or is about to
negatively affect, something that the first party cares about” is called conflict.
82. Budgetary factors are of two types,
resources and goals.
Restrict Expenditure develop ability to limit how much money is spent on certain operations. Strategic plans are only made by top managers.
SECTION-II
1. It
is understanding what is needed , in terms of human and other resources, to
achieve success and developing the plan to achieve it is known as
_____________________________ Situation
2. he
seminal “bureaucracy” theory, a formalized and idealized view of organizations
was put forword____________________________________________________________ Max
weber
3. Which
option from the following is the set of research based characteristics of a
school’s climate associated with improved and better student learning
?_______________________ Correlates
4. A
school is effective not because of the specific nature of what is taught but
through an atmosphere which is ________________________________________________
both a and b
5. A
leader cannot lead in a way that is not_______ Followers will see right through
and will not find what they need in him as a leader___________________________________________ Natural
6. Teachers
at effective schools genuinely believe that every kid has the raw materials to
be a successful_____________________________________________________________ Student
7. the
stones of these monuments were found cut and moved efficiently due to
effective_____ plan
8. the
principle of Employment based on technical qualifications was introduced by ___Max weber 9. Management Grid model was introduced in
______________________________________ 1964
10.
----- is an exercise in logic applied to
situations in modern management theory.
______________________________________________________________Management
11.
The ------------- management theory is also
known as the human relations movement.
________________________________________________________________Behavioral
12.
Leadership directs the organization in a way
that makes it more----------- and coherent.
__________________________________________________________________cohesive
13.
The students and staff are deeply concerned
about the ---------and precisely focused on how to get to
that._______________________________________________________________future
14.
Leadership is -------- by which a person
influences others to accomplish an objective.
___________________________________________________________________process
15.
According to Maslow, human ---------- can be
arranged in a hierarchy of importance, from the lowest to highest.
_________________________________________________________Needs
16.
To be a leader, a person must have a deep-rooted
---------to the goal that he will strive to achieve it even if nobody follows
him. ___________________________________commitment
17.
The seminal “bureaucracy” theory, a formalized
and idealized view of organizations is based on -------major principles.
________________________________________________________6
18.
The effective school allocates and protects a
significant amount of --------for instruction of the essential curricular
areas.___________________________________________________ Time
19.
“Principles of Scientific Management” was put
forward by----------- ________Fredrick Taylor
20.
There are ----- levels of
management______________________________________ Three
21.
In an effective school ,the students & the
staff are full of -----------for each other_____ respect
22.
In effective school, who acts as an
instructional leader?______________________ Principal
23.
Knowledge, concepts and skills are expected to
learn by all children are considered
as:________________________________________________________________ essential
24.
A measure of how efficiently and effectively
managers use available resources is
organizational---------.__________________________________________________ efficiency
25.
Egyptian pyramids would not have been built
without the ---------of all of the required
tasks____________________________________________________________
management
The core ideas of ------- school of management include application of science to practice of management.__________________________________________________________ classical 27. The basic components of an effective school include__________________ all of the above
28.
Collegial and collaborative staff, clean and
committed environment are the basic components of -------
school._____________________________________________________ Effective
29.
When MA Weber gave The theory of social and
economic organization______________1905
30.
In the effective school, staff have the ability
to help all students attain that ________mastery The broader concept of
leadership recognizes that leadership is always passed on from the
….in
any organization.____________________________________________ followership
31.
Those you are leading bring their own unique
gifts to the situation, and are called__
_____________________________________________________________________followers
32.
….must feel secure in their school
community_____________________________ Students
33.
Students must feel_____ in their school
community so that their energies can be applied to
learning._______________________________________________________________ Secure
34.
know that _____ is about today, and leadership
about tomorrow____________Management
35.
_____ skills are defined as providing vision and
strategy, as well as leading transformational
change____________________________________________________________ Leadership
36.
Teachers at effective schools are aware of
limited instruction time and create a …..with that in
mind.________________________________________________________________ syllabus
37.
A …..is full of new ideas and believes in
experimenting and creating new things_____ leader
38.
The researcher Ron Edmonds, Wilbur
Brookover refuted the notion that …..had
no impact on
learning_______________________________________________________________ schools
39.
The leader has to be practical and ____, yet
must Talk the language of the
visionary________________________________________________________________Realist
40.
people, their skills, know-how and experience,
machinery, raw materials, computers and IT, parents, financial capital are
known as ____________________________________ Resources
41.
True leaders must become strategic” rather than
________________________“operational
42.
The ability to analyse and diagnose a situation
and distinguish between cause and
effect._______________________________________________________ Conceptual
Skills
43.
Manager chooses the right goals to pursue, but
does a poor job of using resources to achieve these
goals_____________________________________
Low efficiency/high efficiency
44.
Which type of school successfully achieves the
targets set by the stakeholders by showing high grades and good results in
exams?_________________________________ Good
school
45.
deciding upon business goals and the methods to
achieve them.______________ Planning
46.
He has to be the one who can appropriately set
the tempo______________________ leader
47.
Articulation and ____ of specific principles of
management are the core ideas of the classical school of
management________________________________________________ Application
48.
Change Leaders. These are the individuals who
thrive on ….and actively seek to make
future___________________________________________________________________ chaos
49.
loyal customers and employees from an integral
part of____________________ Resources
50.
best way to organized all jobs in a business is
a rule of …….. management_____
51.
Legitimate authority is the characteristic of
------ school of management._______
10.
Leaders make followers
and the managers look for ------_________________ subordinates 51.
According to Kotter for
the success of organizations both are necessary:________
___________________________________________________________Leadership and management
52.
According to Fayol,
there are ------ principles of management.________________________ 14
53.
Correlates are concepts
with which we can analyze that complex social organization of a school in order
to cause the school as a whole to-------------------___________________ improve
54.
These roles evolved
into --------- principles of management.__________________________14
55.
A structure unit of
people who work together and coordinate their actions to achieve a collective
goal is called ------.________________________________________Organization
56.
Welcoming school
communities insist on relationships that sponsor mutual -----among
students._______________________________________________________________ respect
57.
Extensive work has been
done in the _________________________________last century
58.
The best way for jobs
to be done is ………… management_______________ Authoritative
59.
Those organizations
will survive and flourish which have ______________Change leaders
60.
Levels of management
are the convenient platforms created to ……the activities of the
enterprise._____________________________________________________________ manage
61.
A measure of the
appropriateness of the goals an organization is pursuing and the degree to
which they are achieved”.is called ____________________________________ Effectiveness
62.
A requirement for
leadership is personal_____________________________________ vision
63.
In the effective
school, student academic progress is measured frequently using a variety of
….procedures______________________________________________________
assessment
64.
He works in an
autocratic, consultative or democratic way____________________ manager
65.
During 1980’s and into
early 1990’s , a major restructuring of work took place due to
……advancement,
competition and outsourcing._________________________ technological
66.
Staff accept
responsibility for students learning of the school’s essential ____________goals
67.
A measure of how well
or how productively resources are used
to achieve a goal”._____
____________________________________________________________________Efficiency
68.
It is expected that all
children will learn at least the essentially needed__ ALL of the above
69.
The leader is an ______
and the manager is an administrator__________________ Creator
70.
leadership is different
from management it was stated by ______________________ Kotter
71.
….designed a project
scheduling model for increasing the efficiency of project execution and
completion.____________________________________________________ Frederick Taylor 72. The _____ creates a
“community of shared values”.___________________________ Leader 73.
Leaders carry out this process by applying their leadership
knowledge and skills This is called
______
leadership_______________________________________________________Process
74.
The function that
coordinates the efforts of people to accomplish goals and objectives using
available resources efficiently and effectively is called _____________________ Management
75.
Which from the
following option is used to improve both individual student performance and
instruction is an effective school____________________________________________ Results
76.
bureaucratic School of
Management was developed by ___________________ Max
weber
77. a ……is the one who will ask for the reasons as his job is to keep his vision on the company’s goal and objectives______________________________________________________ manger
SECTION-III
1.
Strategic plans are
only made by top managers.
2. Decision making the
process of selecting one alternative from
among a number of alternatives available
3.
Trial and error decisions is a play-safe method before committing
to anything.
4.
The long term outcome
must be considered in making quick decisions
5.
Expert power is closely related to a climate of trust.
6.
Reward works for excellent performance through opportunities.
7.
Coercive power may lead to temporary compliance by subordinates
8.
Fredrick Herzberg
researched to determine the effect of
attitude on motivation
9. Job enlargement refers
to the basic changes in content and responsibilities of jobs as to satisfy
higher motivational needs.
10. Job enrichment
includes not only an increased variety of tasks, but also provides an employee
with more responsibility and authority
11.
Productivity is low
during the forming stage of team
development.
12. Monetary rewards include
increase in pay, profit sharing, bonuses, staff discounts, company shares, etc.
13.
Jeffrey inspires
leaders to seek power through
evidence-based management
14. Bruner’s first stage is enactive.
15. Experimental decisions involves
certainty and assurance of the initial results before a final decision is made
16. The plans that directly support the implementation of strategic
plans are called tactical plans.
17. Cognitive biases the
individual’s thinking patterns based on his/ her observations and conclusions
that may sometimes lead to false assumptions, wrong judgments, and faulty
reasoning.
18. Planning process of
setting goals and courses of action, developing rules and procedures, and
forecasting future outcomes.
19.
Goal: A specific result to be achieved; the end result of a plan.
20.
There are three levels of plans.
21.
In the processing phase, we determine
alternatives & evaluate for best option.
22.
Group decisions are also known as consensus.
23.
When a bank robber
points a gun at a bank employee, his base of power is coercive.
24. Manager chooses inappropriate goals to pursue, but make good use
of resources to achieve these goals high
efficiency and high effectiveness.
25.
Job enlargement increases the variety of tasks a job includes
26.
There are three types of organizational
control.
27. Managers need to
measure progress, offer feedback and direct their teams to succeed.
28. Regulatory process that directs the activities of an
organization to achieve anticipated goals and standards. Management control.
29.
Input Standards measure
work efforts that go into a performance task.
30. Storming characterized
by competition and strained relationships among team members.
31. Motivation is the
drives within a person that account for the degree, direction and persistence
of the effort spent at work
32. Budgeting is more of
a bargaining game to acquire additional funding and less of a planning tool
33. The group formed by an organization to accomplish narrow range
of purposes within a specified time are formal
groups.
34. The manager's primary tool for determining whether instructions
have been understood and accepted is: feedback.
35.
Of the following, which
is a purpose not served by communication in organisations?
a.
Coordination of actions
b.
Sharing of information
c.
Satisfaction of social
needs
d.
All of the above are
purposes served by communication
36. Mr. Aslam’s one-day salary was deducted because of his uninformed
leave, as he was already warned about this behavior. It is an example of which
method of shaping behaviors? Punishment
37. Informal groups are
voluntarily or spontaneously formed by its members rather than by the
organization.
38. In decision making the alternatives are compared to each other
against a set for selecting the most
probable and beneficial option.
39. Members brainstorm and share ideas, talk over the matters, make
and then implement the agreed decision in Consensus
or group types of decision type of decisions.
40.
This is the matrix Structure organizational
structure.
41. As a science,
decision-making requires knowledge of method, and rule or principle concerning
the issue or problem.
42.
To see event as
inevitable once it occurs is hindsight
bias.
43. The process of selecting one alternative from among a number of
alternatives available is called decision
making.
Authority is centralized in a single person in the structure simple.
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